Friday, December 20, 2019

Improving New Employees And Providing Training Essay

Learning objectives- Effectively orienting your new employees and providing training can pay big dividends in staff retention, employee commitment, company culture and customer satisfaction. It simply pays to begin customer service training right away.Staff members who receive proper customer serving training and welcomed at the beginning of their careers will feel good about their choice of employer, fit in more quickly with peers and colleagues and readily contribute new ideas.Properly oriented employees will also speak well about your organization to their family and friends. They will represent you more confidently with customers, business partners and suppliers.Those who don t start right don t tend to stay long, either. High staff turnover means you must recruit, hire, orient and train new staff all over again.Staff turnover also takes a high toll on the morale of those who remain behind. When people leave your organization, those who remain inevitably wonder if they should seek new employment, too . A solid orientation and customer service training program can reduce turnover. Learning sequence Training session Safety in the SESSION SUGGESTED CONTENT OF SESSION week Introduction to the Dominos Person Responsible store Manager-Mr Roy at head quarter †¢ Mission, Vision, Objectives of work area †¢ 1st week Introduction to other members of staff Person Responsible store manager-Mr Roy at head quarter †¢ Go through organisation chart †¢ Discuss roles andShow MoreRelatedStaff Development Program. Staff Development Program Refers927 Words   |  4 PagesSTAFF DEVELOPMENT PROGRAM Staff Development Program refers to the process directed to bring about professional growth in the employees during their stint in an organization. It refers to the many training experience, work assignments and mentoring relationships that help the employees move ahead in their career. 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